TERMS OF SERVICE FOR PRIVATE COMMISSIONS
O1
GENERAL TERMS
All drawings may or will include a subtle sign you should not remove.
I might record the drawing process and post it on my social media.
Prices are subject to change based on the demand.
I have the right to reject any order that I do not feel comfortable drawing for any reason
O2
PAYMENT
The currency accepted is either GBP or USD and can be paid through PayPal.
Commissions are paid either 100% upfront or split 50% upfront and 50% after sketch approval.
Don't send me any payment before I have agreed to give you a slot, and request you to send me the payment.
O3
PROCESS AND DELIVERY
I will notify you when I have started your commission, and you, therefore, lose the right to a refund (see point 7 below for more info on refunds)
While working on your commission, I will do reviews to make it suitable.
The amount of reviews depends on the complexity of the work.
During the reviews, you will see work-in-progress; these images will usually include a watermark and be smaller than the finished piece.
The time it takes to finish your commission varies 1 week- 3 months depending on factors such as health, the complexity of the commissioned piece, other works and personal life.
If anything comes up that will slow the progress of the initially estimated delivery time, I will let you know as soon as possible.
Once the piece is finished, you will receive full-resolution images. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask.
O4
REVISIONS
You get three rounds of changes on the commissioned piece included in the price.
A fee will be added if you want to change something on the final drawing - unless a misunderstanding from my side has been made.
If you wish me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
If your reference is unclear, changes will come at an extra charge.
O5
COPYRIGHT/ USAGE POLICY
I, Nathaniel Adu (the artist), claim the right to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:
Promote myself with it everywhere.
by publishing books with it (artbooks, etc.)
Display it everywhere to my liking (website, social media, etc.)
Post it wherever I want
The buyer is allowed to:
Use the commissioned piece for personal use unless agreed otherwise(you can upload it to all your social media profiles, forums, etc.)
print the artwork and claim the character(s)as their own but not the artwork itself
Use the artwork to promote themselves. You are not forced to give me credit when you post it, but it is appreciated.
Use the artwork on their youtube channel and monetised videos as long as the painting itself is not the main subject for the earnings.
The following is considered copyright infringement:
Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
claiming the artwork as your own
removing my signature from the artwork
Altering the artwork without my consent
I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).
O6
CUSTOMER SATISFACTION
I will do everything I can to make my customers happy.
If you need help with anything regarding the commissioned piece, please let me know right away so we can find a solution together.
I will change some of my terms if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.
O7
REFUND/ CANCELLATION POLICY
The buyer is not allowed a refund once I start working on the commission.
If, for any reason, I am unable to start your commission, you will receive a full refund.
You can get a full refund if you cancel your order before I start it.
If you are getting a refund, please don't ask for a Paypal chargeback. I will transfer the money back to you myself.
If you requested a Paypal chargeback at any point when you were not allowed to ask for a refund, you would lose all rights, as mentioned earlier, to the commissioned piece, and I will have complete freedom to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blocklisted for commissioning me again.
If the buyer breaks any of the points stated above, they will lose all the rights mentioned above to the artwork commissioned by me, Nathanie Adu (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with these statements, they may be changed if discussed with me before paying for your commissioned piece.
What do you Get?
Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission, there might be fewer or more drafts)
Sketch and/ or final sketches that you must accept before I continue the work
insight and involvement in the colour plan (depending on the complexity of the commissioned piece)
Full-resolution file (approx. 210 x 297 mm at 300 DPI) of the final drawing and a smaller version for internet upload. Final file formats are usually PNG